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Is my payment information safe?
Is my payment information safe?

Here's what Chapterly and its resident authors can see when it comes to your personal information.

Christi avatar
Written by Christi
Updated over 7 months ago

It's never been more important to stay vigilant about keeping your personal information secure! Since readers subscribe directly to our authors, rather than to Chapterly itself, it's perfectly reasonable to be concerned about what those authors might do with your personal information, such as addresses and credit card numbers.

The image below is what an author can see for each of their subscribing readers. The email address has been redacted for user privacy. No billing address will appear because our payment collection interface does not allow you to enter one. The most the author will see is your zip code, if applicable. Credit card numbers are limited to the last 4 digits and the expiration date.

If you have privacy concerns not addressed in this article, be sure to read up on Chapterly's privacy policy! You can also reach out to our support staff by clicking the chat bubble at the bottom right or by email at [email protected].

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